VoIP industry is very dynamic and that is why to run businesses like VoIP service provider, VoIP wholesaler, ITSP (Internet Telephony Service Provider), etc. one needs highly secure tools or the tools that simplify supervision and fraud prevention.
Let us understand this with an example.
If you are a wholesale VoIP service provider, you must handle hundreds to thousands of concurrent calls every second. Generally, class 4 Softswitch solution does not provide any way to keep eyes on these calls in real-time to supervise various factors. Similar to any other business, VoIP businesses are prone to hack and fraud attacks. Some of the common threats in the VoIP industry are listed below:
- Toll fraud
- Dos (Denial of Service) attacks
- DDoS (Destructive Denial of Service) attacks
Using a generic VoIP solution cannot help in staying safe. This is just an example. There are also circumstances when a manager would like to be updated for an event. Putting a manual resource to monitor live calls and data and updating manager on the occurrence of the predefined event is not only tedious, but also error prone.
ASTPP 4 resolves all these and many other issues faced by the VoIP businesses.
ASTPP is an abbreviation of A Smart TelePhony Platform and it is truly the one.
The latest version of ASTPP, which is ASTPP 4, has many amazing offerings. One of its add-ons, called, Alarm is a perfect add-on to resolve all above mentioned concerns and issues.
What is ASTPP Alarm?
It is an enterprise add-on that alerts the admin and users with the right permissions on the occurrence of the specific event.
It means on a specific event, it sends an immediate email alarm to each concerned person. If there are multiple people responsible to take the required actions, it can also send an alarm to each of these email addresses.
ASTPP Alarm add-on allows its users to set as many alarms as they want to. There are no limits on its use. It supports unlimited alarm creation, which makes it a truly powerful tool to stay updated and alert.
It is so powerful that one can also set trunk specific alarms to get the required alerts related to SIP trunks.
ASTPP Alarm lets its users set alarms for various events such as:
- When the status of the gateway is changed.
- When the number of live call count is the same as the predefined number of calls.
- When Count Incomplete Call (CIC) matches the defined value
- When Answer Success Ratio (ASR) matches the defined value
- When Average Call Duration (ACD) matches the defined value
As you can sense that on all critical events one can get the alarm. This not only helps in preventing the system from any fraudulent activities or stopping hack attacks, but it also helps in taking the required steps to deliver assured services. For example, if the number of live call count exceeds the capacity of sever, one needs to take the required action for load balancing.
This is a perfect solution to keep your VoIP business up and running safely. Know more about it, here: https://www.astppbilling.org/addons/alarm/
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